Terms & Conditions
Customer Care
Welcome to Harvest Candles, Crafts & Confections' Customer Care section. This is the place to find all the information you need about our company, our services, and how to get in touch with us for any queries. Our dedicated team is here to provide you with the best customer care experience, ensuring that you can shop with confidence and ease.
Welcome to Harvest Candles, Crafts & Confections! Before you start shopping for our delightful candles or crafts, please take a moment to review our terms and policies outlined below:
1. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you consent to the practices described in our Privacy Policy.
2. Terms of Service: By accessing and using our website, you agree to comply with our Terms of Service. These terms govern your use of our website and outline your rights and responsibilities as a user. Please read these terms carefully before proceeding to use our website.
3. Payment and Checkout: We accept various payment methods for your convenience, including credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed in USD (United States Dollar). By completing a purchase, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.
4. Shipping and Delivery: We offer shipping to addresses within the United States. Please refer to our Shipping Policy for detailed information regarding shipping methods, delivery times, and associated costs. Orders are typically processed and shipped within 5 business days after payment confirmation.
5. Returns and Refunds: We want you to be completely satisfied with your purchase. Please refer to our Refund and Return Policy for information on how to initiate a return, eligibility criteria, and refund processing times. Please note that personalized or custom-made candles may not be eligible for returns unless there is a defect in craftsmanship or materials.
6. Product Descriptions and Accuracy: We strive to provide accurate product descriptions, including details about fragrance, size, and materials used. However, please note that colors and scents may vary slightly due to differences in lighting and individual perception. If you have any questions about a product, feel free to contact us for clarification before making a purchase.
7. Intellectual Property Rights: All content on our website, including images, text, logos, and trademarks, is the property of Harvest Candles, Crafts & Confections and protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without prior written permission.
8. Contact Us: If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. You can reach us via email at info@harvestccc.com. We're here to assist you and ensure your shopping experience is enjoyable.
9. Updates to Terms and Policies: We reserve the right to update or modify these terms and policies at any time without prior notice. It is your responsibility to review these terms periodically for changes. Continued use of our website after any modifications indicates your acceptance of the updated terms.
Thank you for choosing Harvest Candles, Crafts & Confections for your candle or craft needs. Happy shopping!
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